Project Overview
Objective: Enhance responsiveness and real-time feedback within Nutanix Prism Central to elevate user experience and address user concerns regarding lag and lack of live feedback.
Challenge
The challenge revolved around creating a solution that would:
Improve the real-time feel of Prism Central's responses.
Provide users with clear indications of task progress.
Notify users promptly in case of task failure or success.
Address the poor refresh rate, enhancing the platform's responsiveness.
Approach
User-Centric Prototyping: Develop interactive prototypes and design flows tailored to existing user journeys.
Insight Translation: Translate research findings into intuitive interaction flows to enrich product experience.
Innovative Problem Solving: Tackle design challenges with creativity, addressing complexities effectively.
Stakeholder Engagement: Present designs to key stakeholders, offering clear rationale for design decisions to foster consensus and refine product experience.
Agile Iteration: Rapidly iterate on designs, leveraging creative methodologies to inspire continual improvement.
Methodology & Tools
Research: Conducted a comprehensive competitive analysis of enterprise products and competitors' offerings. Employed guerrilla research techniques, including meetings, surveys, and interviews, to gather insights from diverse stakeholders.
Ideation: Leveraged diverse techniques such as Braindumping, Crazy 8 Sprints, Personas, and Card Sorting to generate and refine innovative solutions.
Achievements
Developed a deep understanding of user needs through empathetic research.
Delivered a range of creative solutions to enhance Prism Central's responsiveness and real-time feedback.
Facilitated stakeholder alignment through transparent communication and persuasive design presentations.
Tools Utilized
Design: Figma for prototyping and high-fidelity design.
Collaboration: Google Slides, Forms, Sheets, and Docs for efficient collaboration and documentation.
By blending user-centric design principles with innovative problem-solving methodologies, the project successfully addressing key usability concerns, laying the foundation for an enhanced Prism Central experience.
